Effective on January 13, 2005
Our Privacy Commitment to You
With the exception of information you authorize us to send to your doctor or pharmacy
to fill your prescription, DestinationRx will not knowingly give, sell, rent, or
loan any personal information to any third party... PERIOD! To do this, we
employ the best technology available, coupled with our solemn commitment to protecting
your privacy.
Our Third-Party Privacy Validation
TRUSTe is an independent, non-profit organization
whose mission is to build users' trust and confidence in the Internet by promoting
the use of fair information practices. Because this Web site wants to demonstrate
its commitment to your privacy, it has agreed to disclose its information practices
and have its privacy practices reviewed for compliance by TRUSTe. By displaying
the TRUSTe trustmark, this Web site has agreed to notify you of:
- What personally identifiable information of yours or third party personally identifiable
information is collected from you through the Web site.
- The organization collecting the information.
- How the information is used.
- With whom the information may be shared.
- What choices are available to you regarding collection, use and distribution of
the information.
- The kind of security procedures that are in place to protect the loss, misuse or
alteration of information under DestinationRx, Inc. control.
- How you can correct any inaccuracies in the information.
If you have questions or concerns regarding this statement, you should first contact
Customer Care by clicking here. If you do not
receive acknowledgment of your inquiry or your inquiry has not been satisfactorily
addressed, you should then contact TRUSTe by clicking here. TRUSTe will then serve as a liaison with
the Web site to resolve your concerns.
Our Security System is State-of-the-Art
We employ only the latest available Internet security systems to protect your personal
data from any unauthorized use. We store all confidential information on databases
that sit behind state-of-the-art redundant firewall systems. We take technical,
contractual and administrative steps to protect against the loss, misuse, and alteration
of information within our control.
We ensure that our employees are aware of our security policies and practices at
time of hire and through periodic company-wide email reminders. All employees are
required to sign strict confidentiality agreements upon hire. Only selected employees
have access to our databases, and may do so only upon entering a double password
protected access program.
The security of your personal information is important to us. We ensure that our
Web security is reviewed at least monthly, to assure the proper operation and protection
of our entire database. When you enter sensitive information (such as credit card
number) on our order forms, we encrypt that information using Secure Sockets Layer
technology (SSL).
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method of transmission
over the Internet, or method of electronic storage, is 100% secure, however. Therefore,
while we strive to use commercially acceptable means to protect your personal information,
we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can contact us by
clicking here.
How We Collect Information (Registration)
At Registration
To allow you access to our premium content, we ask at membership registration that
you share some basic personal information with us (specifically your name, email
address, gender, date of birth, phone number and street address).
You can also provide optional pharmacy and doctor information once you have become
a DestinationRx member to help our vendor partners process any orders you may place
with their company. If you are filling prescriptions for family members, you can
provide the family member's name, doctor and pharmacy information for order fulfillment
purposes. All doctor and pharmacy information is completely optional, although it
is required if you wish to automate the transfer of order information to our vendor
partners. This information is not required in order for you to enjoy our services.
IP Tracking (Log Files) and "Cookies"
In an effort to continuously improve and personalize our Web site to your needs,
DestinationRx tracks IP addresses and uses random number assignments on a user's
hard drive (called "cookies") to track general and aggregate Web browsing patterns
such as content preferences and traffic patterns. The use of cookies simply gives
us basic general information such as how many times a user has visited our site
in a given month, and what pages the user has visited. This helps us personalize
the usage of the site to your browsing pattern. From time to time, we may have arrangements
with third parties who provide or track usage of sponsored links that we believe
may be of value to our customers. These parties include advertisers who may also
use cookies to serve advertisements that may be of interest to you.
We also employ "Cookies" to allow you to save the minimal amount of your personally
identifiable information (including your member ID and email address) in order to
login and access your account, without the inconvenience of having to re-enter your
user password for each login. This way, we can be aware that you are a returning
customer and that in turn allows us to provide you with the most efficient and relevant
services and products you are interested in. Be assured, however, that at no time,
shall users' individual personal information be disclosed to any third party, unless
prior authorization is obtained from you.
If you are concerned about this type of tracking, you may always disable cookies
by resetting your browser, but doing so may have disadvantages, such as not being
able to participate in our periodic giveaways and sweepstakes.
Surveys
We may also conduct voluntary surveys from time to time, for the purpose of improving
our services and to deliver to you a more personalized service. For instance, we
may ask whether you've purchased an OTC product in the past 30 days. Such survey
results will be displayed as aggregate results, and may be shared with third parties
only to illustrate samplings of our users and general browsing preferences. At no
time shall individual identities be released, without your prior consent.
Communications With You
From time to time, and only if you have agreed to do so by registering with us,
we will send you certain correspondence, with information you specifically requested.
These will take the form of emails, online newsletters (also in form of emails),
pop-up windows, promotional and confirmation letters. In addition, we will send
you an email should there be any changes to our site that may affect your use of
our site. These changes may include, changes to our privacy policy, terms and conditions,
new available features, and deleted features.
Your Account Information is Always Protected
DestinationRx considers your private information very seriously. As a result, we
will never share personally identifiable information with any third party, unless
we first obtain your permission. We reserve the right to disclose your personally
identifiable information as required by law and when we believe that disclosure
is necessary to protect our rights and/or to comply with a judicial proceeding,
court order, or legal process served on our Web site.
We may, however, share aggregate statistical information regarding our customers,
traffic patterns, and site usage with our partners, each of whom is bound by their
own privacy policies and applicable laws. This information will always be in aggregate
and will not be individual and personal in nature. For instance, we may provide
statistical information that 50,000 users clicked on a particular ad banner, and
of those, half had previously indicated their interest in such types of ads. We
will never inform our partners of information such as, who, individually clicked
on the banners, and we will not release any other personal information, unless we
specifically obtain your prior consent.
DestinationRx partners with third parties to provide a more comprehensive service
offering to you such as third party content, links, sponsored messages, etc. These
parties are not allowed access to personally identifiable information, including
emails, nor do they require such access to provide their services. DestinationRx
does not share email information with its partners, preventing them from sending
any emails to you directly. We require all such vendors and partners to adhere to
our confidentiality and privacy standards and to destroy any customer data in their
possession, if any, once the services are completed. However, DestinationRx is not
responsible for the privacy practices or the content of these partner Web sites.
Any personally identifiable information you choose to provide to the partner Web
sites will be governed by the terms of the partner Web sites' privacy policies.
Third Party Links
You may see various links throughout the site that lead to you another Web site,
outside of DestinationRx. These sites may include our affiliates, partners, sponsors,
etc. Because these links are third party links, DestinationRx is not responsible
for the privacy practices or any privacy issues that may arise on the linked sites.
Please refer to the respective third party's privacy policies.
Occasionally when linking to a third party site, you may still see the DestinationRx
Web site's logo or frame. This is to provide you with a seamless experience when
visiting our Web site. In these cases where you are no longer on the DestinationRx
Web site, you will see the message "Thank you for using DestinationRx. You have
now left our site." You are now on a different Web site whose information collection
practices may differ from ours. The privacy policy of the third party site you are
on will govern how information collected from you is used.
Advertising
We use third-party advertising companies to serve ads when you visit our site. This
company may use information (not including your name, address, email address or
telephone number) about your visits to our site in order to provide advertisements
about goods and services of interest to you. In addition, we share Web site usage
information about visitors to our sites with this company for the purpose of managing
and targeting advertisements and for market research analysis on our site. For these
purposes, we and our third-party advertising company may note some of the pages
you visit on our site through the use of pixel tags (also called clear GIFs). In
the course of serving advertisements to this site, our third-party advertiser may
place or recognize a unique "cookie" on your computer. None of the information collected
for third-party companies for the purposes of advertising contains any personally
identifiable information.
Opt-In and Preference Changes
Should you wish to stop receiving particular newsletters, promotions, or other communications
from DestinationRx, you may deactivate such future e-mailings by simply logging
into your account and then clicking on the "Manage Account" button and then clicking
on the "Contact Info" option. From there, you may opt out of your previously chosen
mailing preferences.
You may also edit your personal profile from the "Contact Info" option.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site,
we ask them for the friend's name and email address. DestinationRx will automatically
send the friend a one-time email inviting them to visit the site. DestinationRx
stores this information for the sole purpose of sending this one-time email. The
friend may contact DestinationRx Customer Care by clicking
here to request the removal of this information from our database.
Notification of Changes
If we decide to change our privacy policy, we will refer to those changes on our
Homepage so our users are always aware of what information we collect, how we use
it, and under circumstances, if any, we disclose it. If at any point we decide to
use personally identifiable information in a manner different from that stated at
the time it was collected, we will notify users by way of an email and wait for
your consent. Users will have a choice as to whether or not we use their information
in this different manner. We will use information in accordance with the privacy
policy under which the information was collected.
Your Consent
By using our Web site, you consent to the collection and use of the information
as outlined above by DestinationRx.
Contact Us
Please do not hesitate to contact us if you have any questions regarding this Privacy
Statement or any other aspect of DestinationRx. Our customer support team will ensure
that your inquiries get answered in a timely manner as much as possible. You can
contact Customer Care by:
- Contact Us: click here
- Phone: (330) 405-3600
- Fax: (330) 405-3656
- E-mail:
memberservices@destinationrx.com
|
- Mail:
DestinationRx, Inc.
2245 E. Enterprise Pkwy
Twinsburg, OH 44087
|